Quality

VPG's reputation is built on precision — and precision demands uncompromising quality. From certified management systems to extensive in-house testing, quality is engineered into every stage of how we design, build, and support our products.

Exceeding customer expectations.

VPG’s primary goal is to exceed the expectations of our customers. That commitment runs through the entire organization, grounded in the newest and most effective design, manufacturing, testing, and management practices — including statistical process control and continuous improvement methodologies.

Certified Quality Management Systems

The quality management systems at most VPG facilities are certified to one or more of the following standards:

Extensive In-House Testing

VPG maintains extensive in-house testing facilities that complement our quality systems for every product line — allowing us to maintain qualifications across a wide range of specifications vital to the avionics, military, space, test & measurement, automotive, and industrial markets, including:

Such assurances enable many customers to deploy ship-to-line programs with VPG, eliminating the time and cost of receiving and inspections.

Uninterrupted Product Availability

For many customers, dependability of supply is a major quality factor in selecting a vendor. VPG seeks to ensure uninterrupted delivery of products through dual-location sourcing. This means customers' production schedules are protected, even if supply from a particular location is interrupted.

Value-Added Customer Benefits

VPG's customers realize these value-added benefits: state-of-the-art product design and manufacturing techniques, new and improved products, faster and more dependable delivery of quality product supply at competitive prices, manufacturing flexibility, provision of demonstration kits, quick delivery of prototypes, training programs, and responsive FAE technical support anywhere in the world.

VPG's Customer Service Policy Includes:

• A commitment to provide world-class customer service which starts with the Chairman and CEO and extends through top management and the entire workforce.
• Maintaining dual or triple production sites for most of its products to ensure an uninterrupted supply.
• Continuous upgrading of product quality and customer service consistent with customer expectations.
• Promoting supplier and customer partnerships to address changing requirements and problem solving solutions.
• Anticipating future product and service expectations of VPG customers to ensure continued customer satisfaction.
• A streamlined sales and marketing organization offering customers national and multinational support.

Product Safety Record

For 2023, VPG had no product recalls related to potential manufacturing or design defects that could cause substantial harm to end users, and received no related notices from any governmental or regulatory agency.

Looking for our environmental compliance information — RoHS, REACH, Conflict Minerals?